🧑‍💻 Role Overview

You will be responsible for ensuring the smooth operation of all IT systems, supporting a small team of investment professionals, and maintaining a secure, compliant, and efficient tech environment. This role requires discretion and trustworthiness and candidates must have a track record that demonstrates these traits.

🔧 Key Responsibilities

• Preside over group IT strategy, with an understanding that IT is strategic to the group’s objectives and requires thoughtful planning and execution commensurate with its importance
• Oversee existing, planned and future special IT projects of a strategic nature
• Oversee vendor relationships related to IT infrastructure and services, including with the vendor responsible for designing and maintaining the group’s IT architecture and infrastructure
• Run ad hoc AI and automation projects to improve internal workflows
• Provide day-to-day IT support across devices, networks, and applications
• Manage software licenses, updates, patches and cybersecurity protocols
• Troubleshoot hardware/software issues and liaise with external vendors
• Support secure data storage, backups, and access controls
• Assist with onboarding new staff and setting up secure workstations
• Maintain confidentiality and discretion in all IT operations

🎯 Ideal Candidate

• 5-10 years of experience in IT support or systems administration
• Strong knowledge of Windows, macOS, Microsoft 365, and cloud platforms
• Experience in financial services or investment environments preferred
• Previous experience with family office IT operations is a strong plus
• Discreet, trustworthy, and proactive with excellent problem-solving skills
• Exposure to AI tools, scripting, or automation platforms is a plus
• Fluent in English, Cantonese is a plus

📦 What We Offer

• Opportunity to work in a fast-paced environment

• Gain valuable experience in unique Family Office business

• Exposure to investment operations and private capital workflows

• Competitive compensation and long-term career potential